SAP AMS
The importance of application management support in SAP cannot be overstated. It plays a vital role in maintaining system performance, ensuring security and compliance, optimizing costs, and enabling businesses to focus on strategic initiatives. With effective AMS, organizations can achieve higher operational efficiency, better user satisfaction, and a stronger competitive edge in the market. Application management support (AMS) in SAP is crucial for several reasons, impacting both the efficiency of business operations and the strategic use of technology.
Why You should take Application Maintenance Service
Enhanced System Performance
AMS involves regular monitoring of SAP systems to detect and resolve issues before they impact business operations. This proactive approach ensures high system availability and reliability.
Cost efficiency
With effective AMS, downtime is minimized, saving costs associated with business disruptions. It also helps in better utilization of IT resources, reducing wastage and optimizing costs associated with IT management.
Security and Compliance
AMS ensures that SAP systems are up-to-date with the latest security patches and updates, protecting against vulnerabilities. It also ensures that systems are configured and managed according to best practices and legal requirements.
Scalability and Flexibility
AMS provides the flexibility to scale SAP applications in response to changing business demands, supporting growth and transformation initiatives. AMS can tailor SAP applications to meet specific business requirements, ensuring that the system evolves in alignment with organizational goals.
User Support and Satisfaction
AMS includes user support services such as help desks, ensuring that users can quickly resolve issues and maintain productivity. Continuous support and training provided by AMS help users make the most of SAP functionalities, leading to higher user satisfaction and better utilization of the system.
Strategic Advantage
By outsourcing AMS, businesses can focus on their core activities and strategic initiatives, leaving the technical complexities to experts. AMS providers often bring in best practices and innovations, helping businesses leverage new SAP features and technologies to stay competitive.
Business Continuity
AMS supports the development and implementation of business continuity plans, ensuring that operations can continue smoothly in the event of a disruption.
Why Choose Excelligent
Focussed Approach
Only focus on SAP AMS Services allows deeper engagement leading to higher quality work and faster completion.
Team Experience
We have Experienced Business Domain consultants as well as SAP Experienced resources
Cost Effectiveness
We provide significant value for the price, combining high quality with affordability
Best Practices
We follow industry best ITIL based practices which is responsive and provide efficient results.
AMS Methodology
Our Application Management Services (AMS) methodology for SAP typically involves a structured, comprehensive approach that ensures efficient management, maintenance, and optimization of SAP systems
Transition Phase
- Knowledge transfer
- System Assessment
- Stakeholder Alignment
- Setup and Access
Steady State Support
- Incident Management
- Service Request Management
- Problem Management
- Performance Monitoring
Continuous Improvement
- System Optimization
- Process Improvement
- Update and Upgrades
- Training and sharing knowledge
Enhancement Phase
- Requirement gathering
- Design and Development
- User Acceptance Testing
- Deployment and Rollout
Governance and Reporting
- Governance meeting
- Performance Reporting
- SLA Management
- Continuous Improvement
Case Study
SAP AMS Services for a Distillery Company
Our customer is a well-known Alcoholic beverage brand in Northern India. Excelligent managed their AMS immediately after it went live on RISE with SAP S/4HANA Private cloud and helped stabilized all operations on SAP.